Handling Failure

Mistakes are to be expected from anyone who is actively making the effort to grow and improve. These are not necessarily negative experiences, and should be treated as opportunities to learn and develop. Unless you're supremely confident you'll begin your career being highly sensitive to mistakes - which you'll make relatively frequently. As you grow you should develop strategies not only for mitigating and avoiding mistakes, but for learning as much as you can from mistakes so you can do better next time. At the higher levels you'll be willing and able to turn your mistakes into learning opportunities for others, honestly owning up to errors and communicating lessons out to the wider teams.

2 - Takes Ownership for Mistakes

You take ownership for your mistakes, owning up to errors as soon as they become known to you without assigning blame or judgement

3 - Learns from Mistakes

You learn from your own mistakes and are not prone to repeating them

4 - Creates Action Points from Mistakes

You formulate and carry out actions to prevent repeat mistakes ensuring that similar issues do not arise or can be easily mitigated

5 - Teaches Others About Mistakes

You turn your mistakes into learning opportunities for others providing honest assessment of root causes, learnings, and action points

6 - Manages Other's Mistakes

You provide management over the mistakes of others, ensuring that learning opportunities are realised and the proper steps are put in place to prevent repeats. You ensure that strategies are in place to mitigate and manage failure while allowing room for others to make useful mistakes and learn from them